Support
Need help with a HouzWare app? We're here for sign-in trouble, something not working, questions about your information, or anything else about the apps.
Email us: portal.support@houzware.app
We aim to reply within two business days. If your issue is about access to a specific job, your restoration company can often resolve it fastest, since they manage accounts and job assignments.
Common things
- Can't sign in? Your account is created by your employer or restoration company — check with them that it's set up, then use "Forgot your password?" if the app offers it.
- A screen or button is missing? Apps show different things to different roles; if something you expect isn't there, email us and we'll check your access.
- Want your data, or want it deleted? See Delete your account and the privacy policy.